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The best way to quickly reach a Swan Support team member is by Submitting a Help Request online. Swan Support actively monitors and responds to requests within one business day.
For fastest service please submit a help request ticket.
We offer limited phone support during business hours, you can read more here.
Our official social media channels are X, Facebook, Telegram, LinkedIn, and Instagram. (Please note we can only answer questions and help requests through the help request ticket link above.)
For Bitcoin news, shows, memes, & culture follow us @Swan.
Sometimes, buying and selling Bitcoin can be very confusing. Our Swan Support team is here to help you with any buying and selling issues.
Swan Bitcoin is active on multiple social media platforms.
Swan maintains an excellent 4.5 / 5 rating on Trustpilot with 1,114 reviews. Swan Support regularly receives very positive feedback from customers.
Recent Swan Customer Reviews
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The Bitcoin Benefit Plan makes it easy to recruit, reward, and retain top talent with Bitcoin. We handle all the heavy lifting, like creating wallets, converting currency, and routing payments.
Swan Support is always available to help with:
Wallet setup
Currency conversion
Payment routing
… more!
If Swan is having an outage, or if Swan Support is unavailable:
Please visit this page to stay up-to-date regarding an outage that Swan Bitcoin or Swan Support may be experiencing.
Outage or not, you can always visit our FAQ page for more information.
We also have many helpful step-by-step video explanations about how to Buy Bitcoin and solve any wallet or service problems you may be experiencing.
Swan Bitcoin
If you can’t resolve your problem, please submit a request here anytime.
For more information, please visit swan.com.
Buy automatically every day, week, or month, starting with as little as $10.
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